We clearly specify in this sense to fully operate under General Data Protection Regulation acted by the European Commission and this Cookies Policy is a legal document which consequently act under any purpose and manner of the specific GDPR.
“Essential” cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ?Non-essential? cookies and other technologies are only placed on your computer or device if you have consented to us doing so. For information on the difference between essential and non-essential cookies, see the section below entitled: About cookies.
For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled How to accept or reject cookies.
- About cookies
- Essential cookies
- Non-essential cookies
- Web beacons
- Facebook Pixel
- How to accept or reject cookies
- Copyright, credit and logo
If you require further information about cookies in general, please visit www.allaboutcookies.org
What are cookies?
Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.
Essential and non-essential cookies
Cookies can be classified as either ‘essential’ or ‘non-essential’.
Essential cookies: these are cookies that are either:
• used solely to carry out or facilitate the transmission of communications over a network; or
• Strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).
Session and persistent cookies
Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.
Session cookies: Last for as long as you keep your browser open. They expire when you close your browser.
Persistent cookies: Expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.
First and third party cookies
Cookies can be classified as ‘first party’ or ‘third party’.
First party cookies: They are placed on your device by our website domain.
Third party cookies: They are placed on your device by third party website domains.
If you require further information about cookies in general, please visit www.allaboutcookies.org
These are cookies that are designed for purposes such as enhancing a website’s functionality. They are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose. We use the following functional cookies on our website:
– First party session cookies to recognise you when you use our live chat service.
– Third party persistent cookies to improve our website’s appearance and to personalise it for you. These cookies expire after 30 days
Analytical (or performance) cookies
Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work. We use the following analytical cookies on our website:
Google Analytics cookies: Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address), browsing history etc. The Google Analytics cookies used on our website are persistent cookies, and they expire after 30 days.
Targeting (or advertising) cookies
Targeting (or advertising) cookies record information about your visit to and use of our website, for advertising purposes. We use the targeting cookies for the following purposes on our website.
First party session cookies to display advertisements to you based on your interests and to measure their effectiveness. These cookies expire after you close the browser
– First party persistent cookies to remarket advertisements to you on other websites you visit. These cookies expire after 30 days.
For information on third party targeting or advertising cookies we use on our website, please, see the section below entitled Third party cookies.
Third party cookies
Google AdWords cookies: to track whether you have come to us via an advertisement we have placed on a search engine results page or elsewhere across the internet, such as another website and to record information relating to how you came to us such as your location when you accessed our website, the time of day you visited and the device you were using [and] your browser history. Google may use different cookies to track how you came to our website depending on what advertisement you clicked on and where.
We and any marketing companies we use, also embed web beacons in our marketing emails. Web beacons are small GIF image files which enable us to track your receipt of our marketing emails, how often you view our adverts or website pages, your location, IP address and browser information. Web beacons are activated whenever you open a marketing email or access a page on our website which contains a web beacon. Web beacons transmit data when you view them but are not capable of accessing any other information on your computer. Web beacons are not stored on your hard drive unless you download a GIF image containing them.
Some (but not all) browsers enable you to restrict the use of web beacons by either preventing them from sending information back to their source (for example, when you choose browser settings that block cookies and trackers), or by not accessing the images containing them (for example, if you select a ‘do not display images (in emails)’ setting in your email server).
We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website.
How to accept or reject cookies
There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below:
– You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
– You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.
– You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
Accepting or rejecting cookies
Cookie control tool
You can accept or reject non-essential cookies by using our cookie management tool. With this tool, you can control and/or delete cookies as you wish, but some features of our Website may not work as intended. If you do this, however, you may have to manually adjust some preferences every time you visit the Site and some functionalities and services may not work. To disable cookies, go to “Options” under “Tools” menu. You can also use the ‘Help’ option in your browser for more details.
You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
– Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
– Microsoft Internet Explorer:https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
– Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:
– Unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and
– switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).
Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996
Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout
You can opt in to us using web beacons in our marketing emails by ticking an opt-in box when you sign up for your mailing list. This indicates that you are happy for us to use web beacons in your marketing emails.
You can opt out of our use of web beacons in our marketing emails by unticking the opt-in box or you can change your preference for your use of our website beacons.
[You can block Facebook Pixel using our cookie control tool: With this tool, you can control and/or delete Facebook Pixel as you wish, but some features of our Website may not work as intended. If you do this, however, you may have to manually adjust some preferences every time you visit the Site and some functionality and services may still not work.
Disconnect for Facebook
You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the too here:
European Interactive Digital Advertising Alliance Tool
You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option.
Copyright, credit and logo